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Service Billing

Contact Information:

Office location:     Folsom City Hall, First Floor
Office Hours:        Mon-Fri  8:00am to 5:00pm

Phone:                 916-355-7295 (general billing)
                           916-351-3391 (delinquency)
Fax:                     916-985-0870
Mailing Address:    City of Folsom, Service Billing,
50 Natoma Street, 
                           Folsom, CA 95630

Payment Options:

  • On-Line on the website  *  Click here to go to On-Line Billing  *           Our online service has recently been upgraded, so returning users may need to update their information. For help, view Can't Access your Account / Updating Your Account
  • Automatic Bank Drafting - please complete and return Bank Draft Authorization Form to City of Folsom, Service Billing, 50 Natoma Street, Folsom, CA 95630
  • Through your bank's bill pay service - please reference your full City of Folsom account number, and give payee information as City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
  • By mail - Checks with payment coupons can be mailed to City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
    If you do not have a payment coupon, please note your account number and/or service address in the memo line, and mail to Service Billing, 50 Natoma Street, Folsom, CA 95630
  • By phone - Call 916-355.7295 to make payment using American Express, VISA, MasterCard or check
  • In person at City Hall (address above)

Bill Information:

The Municipal Service Billing Section of the Revenue Division invoices residential and commercial customers for the following municipal services as applicable:

  • Water
  • Sewer
  • Garbage
  • Municipal Services are combined into one convenient monthly bill. For current rates and information click on the following link: Service Billing Rates

    Understanding your bill - (coming soon)

    How much water am I using?

    Click here for
     Information from Back of Bill

    Water Meter FAQs

    Lien Inquiry:

    Customers wishing to inquire with the County regarding property liens, can contact the Tax Collector by calling 916-874-6622.

    Looking for a Lower Utility Bill?

    Utility Assistance Application Form
    Please contact office for further information (see top of page)

    City Water Restrictions:

    *Be sure to view our Current Water Restrictions*

    To more information regarding water conservation, click on this link: iConserve

    Recent Bill Inserts:
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