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Service Billing

Located at City Hall, First Floor
Office Hours: M-F 8:00am to 5:00pm


916.355.7295 (general billing)
916.351.3391 (delinquency)


Mailing Address:
Attn: Service Billing
50 Natoma Street
Folsom, CA 95630

**The City is now billing by metered rates for actual water use. Starting with January 2013 billing, charges will vary monthly.**

For FAQ's regarding your water portion of your bill, please click on the following link:
Bill Information

The Municipal Service Billing Section of the Revenue Division invoices for a combination of services provided by the City. Residential and Commercial customers are billed for the following municipal services as applicable:
  • Water
  • Sewer
  • Garbage

Municipal Services are combined into one convenient billing. For current rates and information click on the following link: Service Billing Rates

Click Here for Important Information from Back of Bill (2014)

Payment Options

  • On-Line on the website (see below)
  • Automatic Bank Drafting: e-mail billingwebmail@folsom.ca.us for more information
  • Through your bank's bill pay service
  • By mail: Checks, referencing your account number, can be mailed to City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463
  • By phone using American Express, VISA or MasterCard: call 916-355-7295
  • In person at City Hall (address above)

*   *  Click here to go to On-Line Billing  *   *

Help Documents for On-Line Billing:
Creating an Account
One Time Payment
Can't Access your Account / Updating Your Account

Recent Bill Inserts: Lien Inquiry:

Customer's wishing to inquire with the County regarding property liens - call the Tax Collector phone line

Other Services provided
For further information, please contact the Revenue Division at billingwebmail@folsom.ca.us.

City Water Restrictions:

*Be sure to view our Current Water Restrictions*

To view more information on this Click on this link: iConserve

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