Utility Service Billing

50 Natoma Street, Folsom, CA 95630
Phone: 916-461-6101 | billingwebmail@folsom.ca.us | Fax: 916-985-0870
Hours: Monday-Friday, 8 a.m.-5 p.m.

Payment Options
  • Online Billing: Customers can set up an online account to access billing history, make payments and set up auto-pay. One-time payments can also be made without the need to log-in. For assistance, please refer to the online billing help documents or contact city staff.
  • Automatic Bank Drafting: Please complete and return a Bank Draft Authorization Form to City of Folsom, Service Billing, 50 Natoma Street, Folsom, CA 95630.
  • Bank's bill pay service: Please reference your full City of Folsom account number and give payee information as City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
  • By mail: Checks with payment coupons can be mailed to City of Folsom, P.O. Box 7463, San Francisco, CA 94120-7463.
    • If you do not have a payment coupon, please note your account number and/or service address in the memo line and mail to Service Billing, 50 Natoma Street, Folsom, CA 95630.
  • By phone: Call 916-461-6101 to make payment using American Express, VISA, MasterCard or check.
  • Red Mail Box in front of City Hall: Please only use for payments by check and allow a week for processing. These are sent to our check processing center and not reviewed by city staff.
  • In-person at City Hall, 50 Natoma Street.
Bill Information

The municipal service billing section of the revenue division invoices residential and commercial customers for the following municipal services as applicable:

  • Water
  • Sewer
  • Garbage

Municipal Services are combined into one convenient monthly bill. Current rates and information are available online.

Lien Inquiry

Customers wishing to inquire with the County regarding property liens can contact the Tax Collector by calling 916-874-6622.

Looking for a Lower Utility Bill?

Utility Assistance Application Form

 Sacramento Regional County Sanitation District offers a Sewer Lifeline Rate Assistance program. Details of the program can be viewed on the RegionalSan webpage.

City Water Restrictions

Be sure to view our Current Water RestrictionsLearn more about water conservation.

Special Messages


View your 2019 Consumer Confidence Report and learn more about your drinking water, visit: www.folsom.ca.us/ccr . Inquire about the report, request a copy, email waterquality@folsom.ca.us Translate it or speak to someone who understands it. Este reporte contiene las instrucciones mas recientes para obetener informacion importante sobre su agua potable. Traducir, o hablar con alguien que lo entien



E-BILLS are available by emailing billingwebmail@folsom.ca.us  or sign up online


Recent Bill Inserts