Online Billing Help Documents

Creating an Online Account

- for customers new to City of Folsom Online Billing, this document shows how to create a profile, then attach a utility account to that profile.

Setting Up Auto Pay

- step-by-step instructions for setting up Auto Pay through your online account.

Making Changes to Auto Pay

- how to change the date payments are processed, the card or checking account details and to remove your account from Auto Pay.

Using Your Online Account

- general online account user information.

One-Time Payment

- how to make a payment without an online account or the need to login.