The Renters Helpline provides telephone counseling and mediation services for residents of Sacramento County to help resolve a housing crisis or dispute. The program counselors deal directly with concerns regarding landlord-tenant disputes and help refer fair housing issues to the appropriate agency.

Contact the Renters Helpline

• Phone: 916-389-7877 or 1-800-500-4931
• TTY: 7-1-1 and ask to be connected to the Renters Helpline.

A Guide to Residential Tenants and Landlords Rights and Responsibilities

Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status, and handicap (disability). If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, please contact any of the following agencies:

• California Department of Consumer Affairs: 1-800-952-5210 or 916-445-1254
• California Department of Fair Employment and Housing: 1-800-884-1684 or 1-800-700-2320 TTY
• U.S. Department of Housing & Urban Development (HUD): 1-800-347-3739
• Legal Services of Northern California: 916-551-2150

• California Apartment Association
• Folsom Code Enforcement Division
• Legal Center for the Elderly and Disabled: 916-488-5298 or jellison@california.net
• Mobilehome Ombudsman
• Sacramento Mediation Center